Lost about an hour of my booked time due to the key not being in the lockbox it was supposed to be in. After contacting customer support, I was able to retrieve the key from a different lockbox. So other then setting my day behind by an hour, everything else went pretty smoothly.
Matthew G
VWSS Marsh LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mary Esther, FL 32569
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great experience
Megan JThe lady was very nice. However, when I arrived at my scheduled pick up time, the store was still closed. I called the number that went to a central office, who I assume then called the attendant. About 20 minutes later she calls and tells me she's on her way. I was finally hooking up the trailer 30 minutes after my scheduled time, which put me behind schedule for the rest of the day. Also, the trailer did not have the necessary wire--I had to use one from another trailer.
Jason WUnprepared, waited almost an hour to show up, no hookup had to do it myself, redid online check in further delaying us. Less than one star. No phone number to call. Never again
Thomas T