Nothing it was great!
Tracey B
411 Storage South
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Maryville, TN 37801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI had an excellent experience with U-Haul. The trailer was in very good condition, clean, and well maintained. The pickup process was smooth and easy, and returning the trailer in Orlando was even better. Everything went smoothly from beginning to end. Thank you, U-Haul, for providing such great service. I would definitely recommend you!
Miguel CDid drop off via app so no personal contact. Drove.past 2 other Uhaul.rental locations on way to here. Wondered why I had to drive an hour to return.
lora bEverything was ready when I arrived. Turning in was an easy process. The staff was extremely nice.
Deborah CQUESTIONABLE REFUELING PRACTICES Digital fuel gauges. When I left it was slightly below 1/4 tank and displayed 68 miles to empty I returned the unit (closed during lunch) slightly below 1/4 tank displaying 64 miles to empty. When I received my bill it included a $30 fuel service fee and $7.88 for 2 gallons of gas. I drove back and asked to see the fuel gauge. The truck was parked out front with the ready to rent sunshade in the windshield. It was still slightly below 1/4 tank displaying 64 miles to empty. Zero fuel has been replenished. When I asked why I had been charged, they stated they charge by the gauge, not miles to empty. When I asked how they distinguish the difference, I was merely told they go by the gauge. I offered to take it next door and put 2 gallons of gas in the unit and was told they had already “closed it out” So basically they put the $37.88 in their pocket and mark it as having 1/8 tank to the next person that rents it.
CHARLES S