I made reservations for a 20’ truck two weeks prior and when I arrived for pick up, there was no truck there. I even had the app with the confirmation. It was such a hassle bc all my helpers took time off for the move then I had to go to another location to pickup. It was really inconvenient bc my storage was at the same location I made my reservations.
JOHN H
Mini Storage Depot On Bethany Rd LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason, OH 45040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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My only issue was the amount of gas in the truck. It had less than 1/4 of tank of gas when I picked it up. I think there should be a minimum of 1/2 tank of gas to start.
JEFFREY HThe truck was filthy and I believe that the inner rear driver's side tire was blown ... I didn't discover this until the next day when on the interstate and someone flagged me down stating that tire was flat ... I then had to pull over an wait 2.5 hours for U-Haul roadside assistance ...
Spencer ODidn't interact with any personnel
ANGELA SNo issues.
Vernon M