I got charged additional for cleaning and there is after hour service fee which was not mentioned when renting it.
Adhinav S
Mini Storage Depot On Bethany Rd LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mason, OH 45040
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How U-Haul Reviews WorkTo match expensive.
GIYOS UThe passenger door had a dent that made it hard to close the door and the floor boards were muddy.
Christine MEverything was great don’t change anything
David PI arrived early but there was nobody at the front desk. Nobody to be found anywhere so I waited 20 minutes for my reservation time. I thought it was odd that no one at the desk or checking in to see if someone came in. However I was early .... I was charged for damage coverage and I waved that coverage. I have insurance so I would not purchase this. My last name is incorrect even after giving the attendant my identification. The rentals are supposed to be for 24 hours and mine had a rental time of 4 hours. I didn't get a discount because it was 4 hours. It should have been 24 hours.. I have put a call in for them to call me back... So frustrating
meg b