Staff friendly very accommodating
Jack L
Pequa Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Massapequa, NY 11758
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkI am disputing a wrongful charge stating I placed 108 miles when I only used 27 miles. That is four times the mileage I put on the truck. Luckily I took pictures as proof. When addressing it, I was made to feel like I did something wrong by not using the app. I received an email with instructions on the appt 2 something in the afternoon way after I returned the rental. I had rented it until 12:30pm but returned it to the parking lot at 12:03 and took a picture of the odometer at 12:05pm. I spoke with Xavier in customer service to inform him that I returned it earlier than expected and he noted as such. Now I was charged for mileage I did not use. I would like this corrected immediately before I reach out to the better business bureau.
Sophia AConvenient, easy, and no stress at all. Thank you!
Irene VI’ve used this location several times always have a very pleasant experience gentleman that works. There is very knowledgeable and always steers me in the right direction. It doesn’t go unnoticed. I would definitely recommend this location to a friend.
james cHave people like Tom run the show
TIMOTHY M