I was informed by the attendant that I was being assessed an additional $185 as my mileage exceeded the allowance stipulated. When I inquired if this included my additional two hours of driving to get all of the moving equipment that I had originally reserved, I got a blank stare and no answer. This is a sham and a piss-poor way of conducting business, yet I have heard similar stories from others. Should I require the use of a rental truck in my future, I will look to Budget or Enterprise.
STEVEN D
PostalAnnex
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mauston, WI 53948
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Customer Reviews
- 4.0 Average Customer Rating
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I cannot think of anything they could do differently. They went above and beyond to accommodate me to ensure I would have a trailer available for a holiday pickup.
THOMAS HI dropped of the Truck and tow dolly while this location was closed. Only put personnel not helpful since no one was at the location at the time and it didn't give me a N/A
SIMONE TWhen we arrived with the e truck before drop off time , the guy was very rude, he said he didn't have time, he said drop the key here and the contact and said he'd be back at 4 , he was a very rude prick ...
JO SI was charged a $20 after hours fee, I guess because of my bringing it back Midday on a Sunday. But it wasn’t scheduled to be brought back until Monday. I returned it a day early. And was charged $20 for doing it.
GERARD B