Friendly and professional people.
David S
Mayville Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mayville, NY 14757
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Terrible customer service. I made a reservation TWO MONTHS AGO, and the day before U-Haul switched my reservation location to one over an away. It also switched my truck from 15 foot to 26 foot without my consent. It took forever to troubleshoot this online and by phone and your social media staff was especially rude to me, calling my requests for resolution “spam”. I strongly advise U-Haul leadership watch the Seinfeld episode in which Jerry explains the important distinction between taking a reservation and HOLDING it, the latter being the more important of the two.
William TI rented the vehicle 7/30/24 and was allowed 2 days.The vehicle was almost new, drove well and did well on gas consumption. Had major confusion where to park at drop-off location at 10:30pm the same day I rented it. I purchased Safe Move for $45 but was never informed or offered U-Haul's SafeTrip option which only cost $5 and would have covered locking keys in Vehicle. I did indeed accidentally lock the keys in vehicle when door swung back on a slight hill. I would have most certainly would have paid for it if offered. It cost me $200 to have someone come out and open door. Please do better! Not Pleased!!!
Regan DThank you
Barbarba AEveryone at this location was friendly, extremely helpful, and knowledgeable. My wife and I left saying that our experience there may actually have been one of the highlights of our day! It was the kind of attentive and personal attention that one doesn’t get very often these days. An amazing resource for the region and its people. Thank you.
James m