Very rural location with very little cell service making it very difficult to complete the online check in. Once we finally got through it, we were not given a code to get into the lock box. Had to call U-haul to get the code, opened the box and there was no key. The key was still in the return box. The whole process took 50 mins
Tracie H
Flat Rock Gros&Grill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mc Kenney, VA 23872
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkTruck was stuck in the mud. No fault of the owners but it didn’t help us be on time.
Larry WN/A
SCOTT KLocated in an area where there is no phone service but expected to use a phone app to retrieve a code to get the key ! Took hours , not minutes ! No person there, no dolly nor blankets left inside the uhaul that I paid for !
Diana M