I got there late afternoon and the gate was closed so I went through the process to drop off the truck, taking a ton of pictures to prove there was no damage to the truck even though I had bought full insurance coverage so the condition of the truck shouldn't matter. That took me about 15 minutes which was a big hassle when I was all tired from 2 days of moving. UHaul charged me for a couple miles I went over but of course did not refund me for the dolly that I had reserved but was not available.
Mark H
Bux Bear Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Medford, OR 97504
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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More visable Location. Hopefully the agent made a grievous error in charges!!!
Darrell FU haul are robbers , I had the truck back the same day with gas tank full only went 15 miles over what was predicted , I didn't have service when I returned truck so put key in box , the lady that works there lives on the property and could not miss the truck parked in front in fact she was up and awake in her upstairs apt. When truck was returned and they trying to charge almost 200 bucks when it should only be a 15 buck charge for milage...EVERYTIME THERE IS OVERCHARGE MONEY EVERYTIME TGEY FIND SOMEWAY TO RIP YOU OFF NIT THIS TIME IVE Contacted an attorney
David BThis location should not be allowed to have your trucks! Moving is deeply stressful, and on top of that stress, I arrived at Bux Bear Storage to find a FILTHY truck with 1/2 a tank of gas, to start my moving day. The back of the truck was as filthy as the cab, and there were bugs splattered all over the windshield, mirrors, trailer. The cab reeked inside, and I felt like I needed a shower from sitting in it. I immediately drove to your location on Hwy 99 in Medford saw that I was in panic mode, and he went to work to right as much as possible for me. Blowing out the back and mopping it, cleaning the windows and mirrors, and removing a windshield visor that was stuffed behind the driver's seat, which was making it impossible to drive. I'm going to find my paperwork so that I can give you his name! I had also reserved a dozen furniture pads and a furniture dolly, which were not inside the truck. The horrible woman at Bux Bear just shrugged that off too.
Char SGood stuff
John f