The truck was returned on a holiday, so we just dropped it!! Didn't deal with anyone!!Darcy L.
(U-Haul Neighborhood Dealer)
Medina, NY 14103
- Mon–Fri8:30 am–5 pm
Special Operating Hours
- 6/10/2023 - 6/11/2023: Closed
- 7/4/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Medina, NY 14103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The initial process is not as clean cut as you would like it to be. A lot of verification is needed that takes up time.Meletzy B.
This was the drop off site, they were not helpful and claimed they couldn't help medawn D.
Tow dolly was covered in ice & snow. I had to park in my garage for several hours to unthaw the tire straps, and ramps.James M.
Where we parked, the gas guage showed us as being exactly where it needed to be. However, the truck was moved and then checked and as a result, showed being below where it needed to be. So we were not only charged for gas, but charged a service charge. Being disputed. We were also charged an after hours charge for not using mobile check in. We had no cell service. Also being disputed. We have been dedicated U-Haul customers over the past 15 years and we have never left a vehicle dirty or without the proper amount of gas. I believe given the amount of money we have spent at U-Haul through the years, we would be given the benefit of the doubt. Very disappointed.Michael W.