Poor customer service and a less than ideal mobile application.Adam B.
Moving Truck Rental in Melbourne, FL at U-Haul Storage of Melbourne
U-Haul Truck Share 24/7© Location
Melbourne, FL 32935
Services at this Location:
Always Open On Your Smartphone
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
One-Way and In-Town Local Rentals in Melbourne, FL 32935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Don't triple charge your next customer and claim they didn't "return locally" when I returned my cargo van 1.5 hours EARLY to the same location I picked it up from and got hit for a $192 fee? Incompetence. I'll never go here again.Ryan J.
The General manage, Tony is terrible. My invoice came in the name of the additional driver( I need to be on my name) they said after the contract is closed there was no way to modify it. The only good experience I had was with the customer service; good girl from Arizona, very helpful. That being sad, I will not rent from you guys anymore and do not recommend.DOROTHY C.
Do more of what you are doing. Keep it up.GREG S.
Very smooth process. I supplied the required information via the App, drove to the pick-up location, retrieved the keys and vehicle, and then turned it over to the UHaul rep on duty when done. MUCH better than waiting in line. Good job UHaul!Morgan M.
I would definitely rent from this location againEugenia R.
Website gave me wrong location for pickup. Please fix.Sandra N.
Everything was great!Cheryl L.
Great service and cargo truck was greatLila B.
I had a terrible experience at 438 N Harbour. I arrived in time to pick up my van. I had to wait 20 minutes before the clerk bothered to talk with me. He then said than my van was not there, and might arrive an hour later. He directed me to another dealer who had a van and treated me very well. In all the years or renting from U Haul, the 438 appearance was the worst I'd ever had. Not even a phone call to tell me my equipment would not be there.JOHN T.
Ron and Kathy are always patient even when their customer is stressed trying to complete a moving task. I appreciate the step by step explanation of the features of the van I rented. I was also pleasantly surprised how nice and easy the van was to drive. This move has been one of the most horrendous experiences of my life. Everything that could go wrong, did go wrong, including the rains pored down on me as I was unloading the van! Ron was calm and kind when I called him to explain I was going to get back a few minutes late due to traffic and weather. How nice to do business with people who understand many of us are at our wits end trying to â€˜get it all done'! Many thanks to both of them.Janice Z.
Super fast and easy pickup and drop off. thank you!thomas M.
Howard was wonderful. They did to have the vehicle I reserved on lot so they contact the closest U-Haul store to them and had my reservation sent to them. All went very well and I appreciate Howard taking such good care of me.carolyn S.
5 Stars because everything was just perfect. The people were friendly and the service was great. The parking lot is a little small but hardly close to a deal-breaker. I will be needing another van very soon and I will definitely be going back.STEVE U.
Traffic & curve on US 1 makes it a little challenging to get in & out of this location.George R.
A cup of coffee would be niceCecilia D.
Treat your customers honestly. You rented me a van that had a plastic piece of body molding fall off for no apparent reason while driving when I returned the van Mr. Rea charged me $140.00 dollars. He rented me a van that was obviously defective. I will go out of my way to tell any who asks how I was scammed.bill P.
Excellent Service, professional and friendly staff.JOHN F.
Just keep up the great service. Bungee cords would be usefulCecilia D.
Management at this location are professional and courteous. A pleasure to deal with.Nhiamike B.
Great customer service!KARL S.
Perfect! No complaints.John E.
Good job. Excellent vehicleStephen H.
Wonderful place, they helped me out so much and made sure I got the best rate for the van I rented. Well worth it and I would totally rent from them again when I need to.Jade H.
The sales associate, Tammy, was amazing!!! I would rent from her again!Ann K.