Worst facility I have ever picked up equipment at. Truck was FILTHY on the inside.
Randall S
Lake Erie Lawn & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mentor, OH 44060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
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People make a difference and once again the location has an attribute and that is the people who run it...Great Service...
Ricky JThe person who helped me was beyond helpful. It was a great experience. This is my second time using this location and I would recommend it very highly.
DEBRA SThe managers were very courteous and knowledgeable. It's refreshing to receive customer service with people skills, making you feel comfortable and confident. Renting and returning the truck was very smooth transaction. Thanks.
Betty MThe truck I was given DC-1001H was so beyond dirty I felt like I was going to catch something from being in it. My hands were literally sticky from the steering wheel. I feared for my life driving the thing as it bounced when you drove it.. no matter what speed. Bounced so hard the center console just about popped out of place. Upon returning I asked if they ever test drive them as it was so dirty and drove so horribly and they were shocked because it “just came back from the shop”. It was given to me with less gas than the paper stated. I could not take pictures to submit as they somehow bypassed that option for me. I was able to drive a whole 18 miles before the gas light came on!!!
Christine R