I returned the van more than a day early and did not drive nearly as many kilometers as estimated and was told I would be charged the full amount (4 days instead of 3) because I was already getting a deal. Incredibly rude service and felt like I was being a bother returning the van Friday afternoon close to quitting time. A huge contrast to the experience I had in West Kelowna at the middle of June when I rented a cargo van to help my son move and upon return I was only charged for the kilometers I actually drove. And this time charged for a lot more kilometers and for all four days despite returning it after two and a half days - I would have ecxpected to only be charged for three days.
Roland A
Merritt Machine Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Merritt, BC V1K1B9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very accommodating
NATHAN PSame as my last move 6 years ago. Clean, new vehicle, excellent office service on both ends, no surprises. Again 5 stars.
KEVIN WAwesome customer service.
YARDLEY BCall me direct to discuss
PHILLIP C