This location is not open on the weekend and we were not informed, this location was quite dark and being gravel was full off large puddles. This would not normally cause me any problems other than we had to walk around the 26 foot truck three times taking pictures in the dark in order to not be charged extra. Again we had to enter the amount of fuel 3 times in order to not be charged extra even though we bout it back with equal to more fuel then when we picked it up and again, we have pics I am sure there is nothing wrong with this location or the staff working it, this is a U-Haul problem
Keri B
Merritt Machine Works
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Merritt, BC V1K1B9
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- 4.5 Average Customer Rating
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How U-Haul Reviews Workvery slow service. charged me for insurance and then had to refund - the whole transaction took almost an hour
James OI always pick this location
Chantel TSo understanding when we were late. Appreciated their kindness.
LORNA DOnly thing wrong was the call centre, that sucks the big one, this guy fixed the problem. Call centre 0 out of 10
Don D