The human interaction here was exceptional. They were the perfect example of great customer service and experience. However, using the U-Haul phone app to pick up after-hours was a nightmare. I don't have enough space to describe all the ways it went wrong. It took 45 minutes from when I arrived to when I pulled away with the truck. This included entering all my personal information three times and waiting 10 minutes for a chat representative to tell me my rental was approved. I feel bad for this U-Haul location having to be associated in any way with the U-Haul app.
Moving Truck Rental in Mesa, AZ at Arrow Self Storage
Moving to or from Mesa, AZ 85210? Get FREE truck rental rate quotes at Arrow Self Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Arrow Self Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Mesa, AZ.
Cargo vans and pickup truck rentals in Mesa, AZ
U-Haul cargo van rentals and pickup trucks in Mesa, AZ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Mesa, AZ 85210. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Picking up truck on the 24/7 app is a bit of a nightmare. The photo wouldn't register our ID, so when we had to do it manual, the customer service rep had to call and wake up 2 different members of our family, at 7:15 am to verify ....whatever info. What a shit show. It took us 50 min total to get the code to unlock our truck. #callpenske
Easy friendly transaction.
This comment is for Uhaul not a location. I reserved a truck in advance. The day before my move I received a call saying no truck is available. A day after I had a reservation they had a truck for me. This is easy, do not rent a truck if one is not going to be there! This was very inconvenient for me and nobody cared.
The staff are friendly, informative, and helpful with the UHaul applications. They are caring and customer focused. I recommend future Renters to see Arrow Self Storage for UHaul service.
Attendant was professional and had everything ready when I arrived for pick up. Happy to see the vehicle clean ...windows, mirrors etc.
The woman at the front desk, WISH I COULD REMEMBER HER NAME, she is absolutely phenomenal. She's a blonde woman and she said she was from PA if that helps you at all. She was so helpful, she answered all of our questions without hesitation and with a smile on her face. Great, great people skills. GIVE HER A RAISE!!!
Excellent service here. Truck only had 35k miles, clean interior and still smelled â€œnewâ€. James was great, very helpful.
Nothing. The guy working the desk was awesome.
over charging for the service
Very personable attendant.
Amy was outstanding in every way. She made this a pleasant rental experience from beginning to end. So helpful, friendly and informative.
No problem making arrangements for a rental truck. However, the 10' truck was not available, so they arranged for me to have a 15' truck at no additional charge. The truck was ready for us to pick up at the date and time needed.
Very friendly and helpful
Excellent and friendly customer service
The 10 foot truck was located at a storage place around the corner from me! The staff were friendly, helpful and the place was CLEAN!
13% RENTAL Tax, wtf???? That's absolutely ridiculous!
Nothing very pleasant and friendly place.
Thanks for the 'sweet' experience.
Verification Email to me was correct per my online order, but, morning courtesy call had different nformation. Arrow self storage employee was great. U-haul web site dumped her off and she had to start order over again.
SÃºper friendly and helpful!
Absolutely fabulous service, the best I ever had...... for storage and truck rental, they turn my negative situation into a very very positive helpful one, I can't say enough they get a a a a plus
Nothing. The woman who took care of me was very professional, went the extra mile. Explained everything. There were no suprises.