When I arrived they did not have my reserved 15 foot truck and I had to settle for a ten foot truck which caused us to have to take two trips instead of one, the cost for the movers cost me an additional $200. In addition to this I was charged excessive money for gas, the rep from Uhaul called gave me the refund for the rental but not the gas, felt like he was haggling with me without any consideration that this cost me an additional $200. Horrible experience and overall customer service from the branch and corporate
MAX M
Nuevo Mundo Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miami, FL 33165
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The staff at Nuevo Mundo are FANTASTIC!!!! I misplaced my wallet after a long day they made sure to contact the next individual that took the truck and had him return so I could search, sure enough it was there, they gave me a sense of confidence and reassurance that the issue could be resolved, they are awesome!!!!
PABLO REverything is fine, good customer service, everything is 100% fine, thank you.
MIRIAM TLa Mujer Que me Atendió me dijo qué el Camión podía Entregar al otro Día lo Entregué Ese mismo Día en la Noche y me cobraron Casi el doble me Sentí engañado
PEDRO Rn que mejorar todoENo
REYNERIO m