Nothing this location always has what I need available!JOY G.
Moving Truck Rental in Middle River, MD at Self Storage One Middle River
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Middle River, MD 21220
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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that cash would be acceptedVINCENT G.
Coustomer Service was excellent, very helpful and went out of there way to make everything easy and fast .JOSEPH B.
Representative at desk was extremely polite and helpfulCAROLYN D.
The staff were very friendly and kind.Anthony L.
My only recommendation is directed towards uhaul general reservations, this comment is not directed towards the service rep at middle river uhaul location. Calling to schedule a reservation, reservation I discovered are not guaranteed, as I found out when I went to pick up the 15' truck I had reserved! My reserved truck was NOT there and ready, HUGE inconvenience. My reservation apparently was scheduled behind a drop off return...hence the no guarantee...which my phone scheduler failed to mention. Put me in quite a bind as I had very small window of time to work with. It would be better customer service to only reserve vehicle that are physically there and ready to go!!!!Stacy M.
Not a thing. Smooth and easy, thank youLisa T.
I had to park in the handicap spot because another person dropping off their truck took up two spaces. And the spaces were barely big enough for your Van's. Do not recomend this spot for anything bigger than a 12ft truckJane B.
The staff was amazing and very helpful. Great customer service is what bring people back a d make great recommendations. thank youWANDA S.
Had an amazing experience at this location they accommodated all my needs. The staff were very friendly and answered any questions I had! After driving 18hrs with no breaks it was nice to have everything taken care of with no hassel or stress.anthony H.
I did not receive the dolly I requested. I wrote a comment about it and was still charged. I would like a refund please. The truck it self was sub par, old and outdated, although clean. The mirrors had to be adjusted manually and did not properly adjust to my liking. I had a blind spit on my right side that could have been prevented if the mirrors worked right.Jade O.
Check in and out was a breeze thanks to the courteous ladies in the front office .Suzanne L.
I called before placing my online reservation and talked to Candice. She was very knowledgeable and thoroughly answered all of my questions. She was also working when I picked up at uhaul. Very friendly, great customer service.TRACI M.
The on-line pick-up was very challenging. We had to get help from the corporate office. The representative was very competent, and walked us through the process on a step-by-step basis. I wonder if you can create a â€œtestâ€ pick-up the first time renters could review in advance so they know what to expect when they do the actual pick-up. When we returned the rental, the clerk was very pleasant, competent, and helpful.Thomas H.
I am very sorry to have to say this I have reserved a U-Haul from this location a few times and never had any issues always go of the gas tank but this one particular time I return the U-Haul on a full take as well and they charged me $7 and some change for gas when I asked the lady that logged the U-Haul began to take a picture and let me see what the gas tank was on because she notified me the U-Haul was still there that I returned she told me she couldn't do so and when I wanted to come back up to see it she told me by the time I get there she will be off and she would not be there on the weekend as well. I was very dissatisfied because you had to eat that bill because it's your word against theirs and when it's me and possible for you to come and verify it's nothing you can do.Necole W.
There was no problems. Staff is very courteous and accommodating .DEBORAH R.
the customer service was friendly. Need more dedicated people in the workplace. Treat your employees good.Cheryl F.
Online ordering and pick was efficient, staff friendly and knowledgeable, a real pleasure to do business with.Robert E.
They don't have all the moving equipment you advertise on your website.marlon T.
Stay the way you areAlbert S.
don't change any thing couldn't get any betterPAUL E.
I had excellent service tiday 9/23/19 at 9am at the middle River road location and on Sunday from the 800 number. Sorry I didn't get lady's name at the store.Debra B.
Very helpfulShawn H.
Customer service needs improvement. Don't tell the customer they HAVE to bring it back to the same location etcBrandon F.
The excellent customer service the ladies had was a 5star I will go back anytimeakia T.