When we arrived for the pick up in Fergus there was very little information given, the truck was not even inspected before we left. We then received a voice mail to advise that we would have to drop the truck off in Innisfil, which was not the original agreed upon drop-off location. We ended up dropping off at the agreed upon location in Midland. The staff at the Midland location were very helpful, checked the truck and completed the check in. I then received another call from U-Haul head office validating that we had dropped off the truck and again mentioning about the Innisfil drop off location. Very unorganized, you would think that when the truck was dropped off that would register in the system.
Patricia J
Ultramar Midland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midland, ON L4R2E8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great service!!
CORY HThe lot was very muddy and it is difficult to find an appropriate ml parking spot.
Tim BEvery time I rent, the trailer size I have reserved is not available and I end up with a larger, more difficult to manoeuvre, trailer Equipment was clean, but the trailers are all old.
DENIS FI requested 24 furniture pads but they only had 13. I was told the truck would take 1/2 a tank or so for my planned move. I spent $100.00 to fill the tank. approx75 litres I returned the truck with the tank 3/4 full But I noted the documents only listed it as 1/2 full The staff told me he could not bring the furniture pads out because he had a bad back? They weigh nothing. The truck was clean and ran well. It wandered a lot and needed constant correction. Could need an alignment or tie rod check. Overall pretty good for a rental. I do appreciate the deck height. Thank you
DOUGLAS H