Staff were absolutely usless , would not help to unhook/ remove trailer , Im 65 years old . would not take rental blankets told me to leave them outside ?? WILL NEVER go near this Midland location again . Total garbage !!!!
Brian F
Ultramar Midland
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midland, ON L4R2E8
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkThe owner was really helpful and efficient .
Bertrand GService was Excellent. Very friendly and helpful staff. We’re able to answer our questions. Will definitely recommend this location to my family and friends. Will rent from here again .
Martin TI had a very bad experience at this location. I just wanted to put gas into the U-Haul before I returned it to make sure I wouldn’t be charged because I’m aware U-Haul has a charge plus the charge a lot for gas. Then all of a sudden I have a charge for $70 in gas when I was just trying to put $20 in. The first person who came to help the girl who had messed up my order yelled at me that I wasn’t listening. I was trying to talk to him about the situation and he kept telling me to listen. I assume this is how he talks to his wife. I went to my U-Haul trying to put gas in and they saw me struggling and nobody helped. I was finally able to figure out gas and put it in and confirm that the gas tank was at 1/4 as it had been received. There were three workers. One of the gentlemen at the end was very nice to reverse those charges because he understood the situation that all I wanted to do was put gas in and not charge U-Haul. I do not know any of their names as they were not wearing name tags, but I’m sure if you check their cameras, you can see who interacted with me well and who did not. I will not even be going to this location for gas. This was actually very traumatic to be yelled at by somebody that I was just trying to get help from.
Mandy SQuicker customer service at the midland location
James C