This was a 24/7 option that was a nightmare. Arrived around 7:45am (7:30 p/u) and the app was not able to process the payment and rental checkin. Three calls to "customer service" were useless. I was stranded at this site until around 10am when the app worked. Absolutely unacceptable.
JEFFERY M
Car N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Midlothian, VA 23112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Key was not pre-staged for early pick-up. We had to wait an hour until office opened up. Staff was helpful during the experience.
Janet CEverything was great.
Jacqueline JDropped off after hours, no one there but drop off was easy.
GREGORY HI checked "NO" because the truck was returned after hours and we used the app. We did not speak with any personnel
MATTHEW R