The back of the truck (cargo area) was filthy. A better inspection when vehicle is returned.
SHAWN S
Hacienda Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milford, CT 06460
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great place Great service fast setup best place No muss No fuss
DANIEL CI am older in age and don't need to look at my phone often. I was unaware I needed to take a picture of the truck before driving it. Perhaps this could be done with the person renting it to the customer. Just as a way of checking off all boxes so to speak. What if a person lost or forgot their phone and can't take a picture and send it through a link because they were unaware they had to check their text messages or email. Just a suggestion.....
KIMBERLY CThis is more about how UHAUL works rather than anything related to Hacienda Storage. Hacienda storage had excellent service and saved the reservation from being an absolute disaster. I booked an appliance dolly, 2x carts, and the vehicle. When I arrived and attempted to activate the duration of the rental via the app, the app forced me to call in and wait nearly 20 minutes for a human being that could properly diagnose what happened. Ultimately, the person just told me to go into Hacienda which defeats the purpose of self-service via the app. When I went into Hacienda, they told me that UHAUL could not provide me the dolly's I needed, making the rental pointless. Thankfully, I was going to Costco and could purchase a dolly there for the piece of furniture I needed to move. The fact that UHAUL let me book this vehicle thinking I was going to get the equipment I needed only to tell me -----once I arrived and talked to someone else entirely------ that I would not have what I need is insane.
Andrew GAfter hours drop. No clear signage at entrance
SHAWN S