While the parking lot was well lit, i did not feel especially safe. I was fortunate I had a friend there with me. The instructions were to put the key in a dropbox. Unfortunately, there was no dropbox to be found. I needed to catch a ferry back to kingston, so I will have to ask my friend to drop the key off tomorrow. This is this is a convenient.
Britt L
Mill Creek Post Net
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mill Creek, WA 98012
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Customer Reviews
- 3.0 Average Customer Rating
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I am not sure about the miles that we ran, there is no way we could have completed 40 miles. we should have checked the odometer before signing the contract
Ajit GThe gas cost is high, paid 24 $. ( 4 Gallons) for 18 miles usage.
Imad KWe were overcharged $20+ on a $70 bill for renting the van for 1 hour and 16 miles of use. The overcharge was $15 for insurance coverage which we told the person at time of pick up that we didn’t need (unfortunately, we didn’t discover the overcharge after we got home and reviewed the charges). The person also charged us $8+ for gas even though we added a gallon of gas to cover the 16 miles we drove the van. However, the person refused to take the gas charge off the bill and argued with us that the picture of the gas in the truck when we returned it did not match what was displayed in her system. If we need to rent a van or truck in the future, we will go elsewhere for the rental. And we will be sure to share our experience with friends and neighbors. The person made $20+ of extra revenue but destroyed customer satisfaction.
James LGreat people and Excellent Services Thank you
Anwar M