The attendant did not know what she was doing. We had reserved for 2 dozen blankets and an appliance dolly and a regular one and none were at our pickup location. She then advised us that the original location where we were supposed to pickup the truck had the supplies. We drove 30 minutes only to be told that they did not have any of our supplies thus wasting an hour of our time on moving day.
Elizabeth T
Super Inn An Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milledgeville, GA 31061
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Poor customer service. Over charge me will never recommend this location to anyone ever
shantella bOverall I had no problem with the U-Haul just had an issue cause the worker at this location who did the agreement didn’t do her job right and it cause a delay when returning the truck. But once we called customer service he quickly fix the problem for us. So what you can do to improve is make sure the workers are knowledgeable and doing the job the right way.
Jamina DPerson didn't know how to complete transaction. Took to long to get trailer.
James Pthe uhaul response was not good. the trailer i reserved was not available at the location as promised. I had to drive 50 miles to get a trailer. when I got to that location uhaul computer system was down which they had no backup for. I had to wait two hours before I could get the trailer. It was a very bad experience.
Harry C