I reserved the truck 23 days in advance only to show up and find out they gave the truck to a "regular customer". He was supposed to have it back by 9:45am, but my reservation was for 9:30am. At 10:10am, the store finally got in touch with the customer and his plans changed, so he wasn't bringing the truck back. There was another truck on site but they wouldn't give it to me because it was booked at 2pm! I had hired help that was at the loading site waiting for me to show up. I will never rent a truck from Milton Self Storage again and I want the $50 credit for not having the truck available.
David W
Milton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milton, GA 30009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Location attendant was excellent and very helpful... equipment was a bit old/battered, but service was great - wish the equipment could be upgraded to match the quality of the location.
Randy SI had the pleasure of hanging out with the location manager for a while as I waited for my helper to arrive. I enjoyed the chat. Her work was efficient and thoughtful.
JOHN ECustomer service and support was great, easy peasy
Nancy cThe lady in the office was on the car doing my drop off. There was a sign on the door that said be back at 2:15 when it was after 3. When I asked for assistance she said it would be 30 more minutes. I left the keys with her and on a 8mile rental receipt she charges 71$ in gas charges. I was able to get this handled when I called the uhaul toll-free number however, the fact she charged me that seem suspicious.
Shamel K