Employee was late to opening store by about an hour. Then she made me wait to get service.She said she sent me a code, but the app wasn't working. When i returned later that day for the return, the employee was gone again and was going to be a half hour until she returned. i then got charged a $20 after hours service fee when i returned the truck 16 hours in advance. Absolutely ridiculous! I also saw her her giving another customer the same attitude she initially gave me when she was late to opening the store. He was upset because he wasn't given a code and she wasn't there during hours of operation.
Greg E
Milton Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Milton, GA 30009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The a/c wasn’t working.
Fabiana AService provider assistant speaks in “one word” sentences. She also damaged my vehicle bumper when she attempted to attach the trailer to my car. She denied it and when I asked the manager to show me the video tape, that person never called me as she said she would with the results. You can better personnel at other locations.
Don WCheck in process a little frustrating. Possibly slower response times for identity verification if coming to pick up eaely morning before business opens. Other than that, the process went smoothly and great pricing
Denise OExcellent location. Clean, efficient and very helpful staff. Both Devon and Sarah understood my needs and were very helpful and kind.
Diane P