First off the "store", if you want to call ot that was poorly marked that it even was the right location. Then I only stepped i to what seemed like a convenient store in hell. I didn't even want to go much further due to the smell of rotting meat, bad car air freshener and smoke. I informed the clerk I was dropping off and he his response was "6x12 trailer?", I said yes and then he said "park it in the lot on the side". I asked if anyone is there and he said "no, just back it in and drop it". I go around abd no one is in the lot to direct or even look over the trailer or even confirm me dropping it. On top of that I couldn't even back it in because I had no sight lines or anyone to help. Now I find out that this location is saying I had it a day longer and I'm getting charged. If this is how Uhaul chooses businesses to work with then I will find a different one.
KEVIN L
Guy Am Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Minneapolis, MN 55412
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Customer Reviews
- 4.0 Average Customer Rating
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The location is was sketchy. The truck was in the middle of the parking lot wide open and unlocked there is glass all over the dirty lot, the building has trash all over it. We were scared to come back and drop off after dark.
Michael HEverything went smoothly, the owner/manager was very friendly and kind.
James CVery nice guy, easy pickup but limited service, a difficult drive for me and NOT the location I chose! I ended up going to my preferred (and SELECTED) location in Brooklyn park to adjust my ball mount. They are VERY good promptly helped me. THATS WHY I CHOSE THEM! I was lucky with guy am auto - I have previously been redirected to small dealers who weren’t even open when I went to pick up the trailer! Please ASK before changing a pickup locatio
Thomas PKind of a one man operation but the gentleman as very nice and easy to work with hi
Steven T