Since I made this reservation on a Friday...there a whole day (Saturday) for them to check what their reservations on Sunday needed.the truck I rented on Sunday came empty with zero equipment that I asked for. I had to scramble and borrow equipment from friends. It was very frustrating. I have used the uhaul from them before and never had this issue. This is super poor attention to detail on their part. I want my money back from the equipment I never got to use.
KANDACE F
D&R Tire
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Minneola, FL 34715
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Just keep treating customers as you treated us and the next customer will be happy.
JULIAN DDropped off after hours, super easy system to figure out, easy location to find
LINDSEY GMake sure the cars are clean for the next driver.
JUAN SI have been trying to contact the manager, when I picked up the truck the gas was marked incorrectly, I took the receipt back into him he circled the gas and initialed it and said I'm not a penny pincher. I returned the truck with the same amount of gas that was in the the truck when I got it , took pictures of the gas and miles and I get a promissory notes for extra charges for gas and fueling charges!! Not mention this money grubbing man tried to make an unauthorized charge on a card from previous rentals that I had on file!! I paid cash for my rental, I am very disappointed with my service, being over charged and no one returning my call, the equipment he has is old the doors were stuck and this old man is always trying to find a way to overcharge someone!! Please return my call to resolve this matter at 229-499-5385. Thank you in advance for your time. I have my receipt with his initials, my pictures of the gas and miles if you need me to provide this for you!!
Cynthia O