We showed up on time and no one was there to give us the equipment. We contacted U Haul and went back an hour later and got the equipment without any issues. However, we were told that the equipment had passed inspection a month before and my husband later found during the trip that one of the wheels on the trailer did not match the others. We assumed UHaul was aware and completed the journey. My husband did have to fill it with air a few times and just after arriving at our destination, the tire split open. I'm not sure if or how the trailer passed inspection to begin with, I'm just grateful it made the trip intact.Rebecca K.
R&L General Mechanics
(U-Haul Neighborhood Dealer)
Mission, TX 78574
- Mon–Sat9 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Mission, TX 78574
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- 2.0 Average Customer Rating
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I was given a poorly maintained auto transport and truck both of which caught on fire while traveling through Alabama almost causing severe injury to my partner, our two cats and me. I cannot believe you guys have us an unsafe vehicle which was not road worthy for a cross country trip. I am thinking of pursuing legal action given the overall poor service. Also, a file was started on our complaints and the U-Haul team was supposed to contact me by three business days which has not happened.Rahul R.
friendly service clean equipment 100% recommend this locationjose H.
Was originally looking for the 5' x 10' trailer and nobody in the area had one available. Got the next size bigger for the same price. Was wondering if that 5x10 will no longer be available/discontinued.Jesse L.
Great customer serviceJuanita R.