Great customer service
Max L
Alco Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Missouri City, TX 77489
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Drop off location is 21 W 3rd Ave, Spokane, Wa 99201
Daniel BWe got there to pick up our 15 ft U-Haul truck with our Toy Hauler Trailer and the trailer they had connected to the 15 ft U-Haul was the smaller size thus we couldn't carry our extended bed truck on it. We ordered the duo from Texas 5 days earlier so they had ample time to get the correct trailer there just chose not to. We had to drive 50 miles round-trip to get the correct trailer and when we got to the location they had a metal roof so I couldn't upload my driver's license information it was a complete disaster. We ended up not being able to get into the storage unit to fill the 15 ft truck because we had a very small window to get the stuff out of the unit before being charged and it was a weekend so they were closed. Now U-Haul is trying to charge my account for being 1 minute late on the return of the truck when the man at the office said that he wouldn't and we arrived there at 8:50 which was 10 minutes before it was due but because of taking all the pictures and all the b******* you have to do for U-Haul they said I was one minute late. I was also told I could have a free tank of gas for having the round trip to pick up the trailer issue and they charged me $94 for a tank of gas as well. The U-Haul company is a scam company and run by illegal immigrants from India here in Texas. Use ryder trucks. HINDU SCAMMER ALERT!!!
Dennis BStop overcharging customers
Brittani CThey added chargers on my bill for no reason. They try to over charge us for extras I didn't approve. This place has horrible management that trys to take advantage of its customers.
ANDRE P