The person running this location was a bit odd. Some of his conversations were unnecessary and weird. The place looked like someone's home, so I knocked. He made a comment of "didn't you see me come in? You could have just walked in." I told him no I didn't see you walk in, thats why I knocked. And besides, I thought it was a residence so I wasn't just going to walk in. I did appreciate the representatives from the 1800 number who helped me before getting the uhaul truck and when I called again to extend my rental. But the guy who runs this location was kind of arguing my partner down trying to show proof how he verbally told me I could turn the rental in by 3:30pm and was trying to show proof from his computer, but before I got the uhaul I told him I would be finished by 1pm but I extended it through the 1800 number which showed the 3pm time to return the truck back. Not sure where he got 3:30pm. Anyway, I would use uHaul again if needed in the future but I will not return nor recommend this particular location.
Debra A
Alco Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Missouri City, TX 77489
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
We dropped the truck afterhours, and I had to call y'all's 800 number to know what to do. The man that answered was nice and so helpful!
Susan MExcellent service
PAULA A100% positive interactions he deserves a raise for truly taking care of your customers on a personal level so we’ll come back
DYLAN WExtremely friendly and knowledgeable customer service; would do business again, anytime.
BRIAN P