The person we met would not help with anything. All he did was give orders. Would not accept truck and trailer back as uhaul in FWB gave it to us. Wanted us to back truck and trailer which was ridiculous and very unsafe. I told the gentleman we would help him move trailer to where he wanted it. He told me he was not going to touch truck or trailer that we had to separate truck and trailer and put where he told us to put them. The proprietor was a jerk and an --------. I have returned uhaul items before and small uhaul outlets and the people receiving were very helpful and polite. / What can uhaul do. In my opinion uhaul does not need outlets run by people like this period. Had this been just a truck or just a trailer the hold cenerio could have been different but it was not
GARY H
Liquor House
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mobile, AL 36619
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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It would be easier to leave the trailer where it needs to be if there was a way to drive onto the grass, without backing up since many people can't back up a trailer. Luckily a friend met me there. Otherwise I wouldn't have been able to pull the trailer to where it needed to go since there was an uphill slope from the parking lot. I have medical restrictions on the amount of weight I can lift and I couldn't have done that in my own and had no idea that much effort would be required.
Tanya CI couldn’t back the trailer where he wanted me to . So I ask him if he could do it and he wouldn’t also he wouldn’t unhook the trailer. Needless to say a young guy walked over and ask if I needed help and he did it. Thank God there are still some good people around .
Candy CTerrible service and attempted to overcharge me while telling me that I was right but I needed to contact U-Haul direct, I would not recommend that location for anything, they are a bunch of foreigners that are crooks
RICKY EVery easy to return to this location
Gregory K