This was the worst part about my rental experience. This location is WRONG. I spoke with UHaul about this already. There is no one there or a key drop off. There is also no where to park the truck. This needs changed immediately.
Jacob T
Dirasa Gallery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Montclair, NJ 07042
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Customer Reviews
- 3.5 Average Customer Rating
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The truck had significant rust in certain areas, the vents in the cabin do not stay in place and pop out, and most importantly there was NO backup camera. It’s 2025 and a backup camera is absolutely necessary. The most hazardous issue was a burnt out headlight(s) which provided an extremely inadequate amount of light at night time. Otherwise, the owner was responsive and answered phone calls.
Mizanur RThe location wasn’t listed correctly.
Desiree CThe location was wrong and when i called they agreed it was that location but there was no uahuls there. it turns out the location is a mile away and i did not have a car so it delayed me hours and when i went to the other location it took an hour for someone to show up and let me out because the vehicle was blocked. the whole process did not go well and i feel i paid a good amount for the day.
Vincent LThe services was great in terms of allowing me to do what I had to do with the truck. However the location was wrong on the app and Google maps so I had to call the office and set everything up over the phone during pick up and drop off. I also forgot my ezpass in the truck and haven't been able to obtain it
Matthias S