I had difficulty doing the mobile check-in, but the staff was very friendly and helped get it all straight. Excellent service!
Moving Truck Rental in Montgomery, AL at My Box Storage
Moving to or from Montgomery, AL 36109? Get FREE truck rental rate quotes at My Box Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at My Box Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Montgomery, AL.
Cargo vans and pickup truck rentals in Montgomery, AL
U-Haul cargo van rentals and pickup trucks in Montgomery, AL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Montgomery, AL 36109. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The customer service was very great. And I'm satfide .
We want to commend Christie for her excellent customer service!! She was very friendly and helpful. We had already called other companies and uhaul locations and did not receive the excellent service she provided.
Professional,Polite. Answered all my questions. Will use again for my next move or job around town
Friendly and helpful
Nothing, the service was great !!!
Keep staying great.
Convenient location, easy drop off process
Staff was very friendly and helpful. Would definitely recommend their services to anyone needing to move. Would do business with them again.
everything was perfect
The truck I reserved was not available at the time I reserved it. What I appreciated so much about My Box Storage is that they kept me informed about the delay. It was an inconvenience but also an issue beyond their control, by keeping me updated I was able to adjust my schedule. I would highly recommend them for their honesty and professionalism.
Couldn't have had a better experience. Staff, was wonderful, so very greatful to have been treated as well as we were. THANK YOU!
Be certain you tell the customer not to deposit keys in drop box after hours until the online check-in has been completed. Good thing I took pictures
I placed my reservation/confirmed/Fully completed the online check in for a pickup location that was closest to my moving from/to residence. A day or two later, I received an email/phone call telling me that my pickup location was in another city. The representative that I spoke to was very nice and explained that reservations sometimes get bumped to different locations. In response to my concerns about the additional mileage, she explained that I could contact Uhaul to have my reservation moved back to where I scheduled it. However, she warned that this could possibly delay my pickup. She stated that she had my truck available and already packed with the dollies that I had requested. I arrived to the pickup location a few minutes earlier than my scheduled 7AM reservation time prepared to do a self pickup since the location wasn't open yet. The online agent requested two contact people. I would have preferred for this step to have been included in the initial online check in that I completed days before so that I could have made arrangements for my contact people to be awake that early. So my pickup was delayed because one of my contacts didn't answer the phone. Other options included a work verification (my job isn't open on the weekend), a passport (which I don't have) or a copy of my lease ( which I didn't know that I needed to bring with me). I asked the online agent if I could upload a copy instead of taking a picture of it as prompted during this additional online check in. He said sure, but never responded to my request for instructions on how to do that. So after repeatedly calling my contact, she finally woke up. I asked the online agent if he could call her back. After starting the pickup process at about 6:55, it was 7:24 before I gained access to my truck. Yet I was still expected to bring the truck back at 1PM which was within 6 hours of my reservation time, not the time I actually was able to access the truck.
Very professional and thorough.
running truck with 4 wheels
Great location and friendly staff!
Nothing Becky did a great job and was able to change things as need to get the right truck for the job. She was kind and very patient with me and made sure that everything was in order.
Very helpful and every time I get a rental at this location everything is GREAT
Exceptional customer service! Chrissy is amazing!
Everything was great!
I scheduled my pickup and return at a location near my new home on April 27. I received an email confirming this. On May 4, my pick up day, I received a text from uhaul at 1am , while I was sleeping, rescheduling my pickup for a different location that was farther away. The change cost me 30 extra miles, 1.5 hours in extra time and extra gas. Upon return to My Storage in montgomery Al on Dalraida road, I explained this to the employee who called her manager. The manager proceeded to tell me over the phone that I had chosen a preferred location not a scheduled location even though I had an email from uhaul saying my scheduled pick up and return location was the originally scheduled location. All I asked was a deduction of 28 miles in cost at .79 cents per mile, for a changed that occurred at 1am, the morning of pickup. The manager of My Storage , Chrissie Allen, was not at all willing to work with me, stated that I was wrong about the pickup and return even though I showed her employee a confirmed email stating my pick up and return at a different location. She was rude and displayed the fact that the customer, in fact, is never right. Her customer service on behalf of uhaul was terrible and I will NEVER use uhaul again in my life time.
Made a mistake in my reservation but they were very accommodating and helped me get a truck on the same day still. Very very helpful.
Not a thing