The truck I reserved was not available at the time I reserved it. What I appreciated so much about My Box Storage is that they kept me informed about the delay. It was an inconvenience but also an issue beyond their control, by keeping me updated I was able to adjust my schedule. I would highly recommend them for their honesty and professionalism.
Trailer Rental & Towing in Montgomery, AL at My Box Storage
Moving to or from Montgomery, AL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Montgomery, AL 36109 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Montgomery, AL
Cargo trailers in Montgomery, AL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at My Box Storage!
Utility trailers are perfect for towing large or oversize cargo in Montgomery, AL 36109. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at My Box Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Montgomery, AL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Montgomery, AL online today!
Trailer and Towing Supplies
Couldn't have had a better experience. Staff, was wonderful, so very greatful to have been treated as well as we were. THANK YOU!
Be certain you tell the customer not to deposit keys in drop box after hours until the online check-in has been completed. Good thing I took pictures
I placed my reservation/confirmed/Fully completed the online check in for a pickup location that was closest to my moving from/to residence. A day or two later, I received an email/phone call telling me that my pickup location was in another city. The representative that I spoke to was very nice and explained that reservations sometimes get bumped to different locations. In response to my concerns about the additional mileage, she explained that I could contact Uhaul to have my reservation moved back to where I scheduled it. However, she warned that this could possibly delay my pickup. She stated that she had my truck available and already packed with the dollies that I had requested. I arrived to the pickup location a few minutes earlier than my scheduled 7AM reservation time prepared to do a self pickup since the location wasn't open yet. The online agent requested two contact people. I would have preferred for this step to have been included in the initial online check in that I completed days before so that I could have made arrangements for my contact people to be awake that early. So my pickup was delayed because one of my contacts didn't answer the phone. Other options included a work verification (my job isn't open on the weekend), a passport (which I don't have) or a copy of my lease ( which I didn't know that I needed to bring with me). I asked the online agent if I could upload a copy instead of taking a picture of it as prompted during this additional online check in. He said sure, but never responded to my request for instructions on how to do that. So after repeatedly calling my contact, she finally woke up. I asked the online agent if he could call her back. After starting the pickup process at about 6:55, it was 7:24 before I gained access to my truck. Yet I was still expected to bring the truck back at 1PM which was within 6 hours of my reservation time, not the time I actually was able to access the truck.
Very professional and thorough.
running truck with 4 wheels
Great location and friendly staff!
Nothing Becky did a great job and was able to change things as need to get the right truck for the job. She was kind and very patient with me and made sure that everything was in order.
Very helpful and every time I get a rental at this location everything is GREAT
Exceptional customer service! Chrissy is amazing!
Everything was great!
I scheduled my pickup and return at a location near my new home on April 27. I received an email confirming this. On May 4, my pick up day, I received a text from uhaul at 1am , while I was sleeping, rescheduling my pickup for a different location that was farther away. The change cost me 30 extra miles, 1.5 hours in extra time and extra gas. Upon return to My Storage in montgomery Al on Dalraida road, I explained this to the employee who called her manager. The manager proceeded to tell me over the phone that I had chosen a preferred location not a scheduled location even though I had an email from uhaul saying my scheduled pick up and return location was the originally scheduled location. All I asked was a deduction of 28 miles in cost at .79 cents per mile, for a changed that occurred at 1am, the morning of pickup. The manager of My Storage , Chrissie Allen, was not at all willing to work with me, stated that I was wrong about the pickup and return even though I showed her employee a confirmed email stating my pick up and return at a different location. She was rude and displayed the fact that the customer, in fact, is never right. Her customer service on behalf of uhaul was terrible and I will NEVER use uhaul again in my life time.
Made a mistake in my reservation but they were very accommodating and helped me get a truck on the same day still. Very very helpful.
Not a thing
The gals at the office were wonderful and took extra precautions in making sure the cabin was clean due to the covid-19 epidemic. They took it seriously and acted professionally. 10/10 will recommend that specific location on delraida rd.
Friendly customer service and fast service. Keep up the great work!
Did the mobile pickup/drop off. It was a painless process and allowed flexibility.
Make the app process easier. It took 40 minutes to get the truck. The app lost connection, then the agent took a while through chat and then the key wasn't in the lock box. Maybe a youtube video someone doing the process would help.
The staff was friendly and helpful.
If it is a disabled customer please have them make sure they can get up and down out of the vehicle first. Other than that, you did a great job!
I've rented Uhuals multiple times at this location. Staff is always very helpful.
Helped me from start to finish and would recommend this location to everyone! OUTSTANDING CUSTOMER SERVICE!!
There was a mix up about the cost of the rental. I'm partly to blame as web site quotes 29.99 and then under that it has for in town. I didn't notice that. When I called the person that assisted quoted me the 29.99 @ day rate. The final bill had 59.99 per day. I was going to call to dispute but checked web first and then i saw the 29.99 was for in town. I drove 100 miles to another city and back. I was partially at fault but I did tell person quoting that i would be driving roughly 200 miles but still I was quoted 29.99 before renting. Truck was excellent, clean, drove well, folks at store were also very nice. I would rate EX if not for the rate mix up.