I started at Woodmere, told the person who answer I wanted a ten foot truck , pads, one way to Birmingham for Saturday 10th and to pickup at 8 AM. .He took my info and credit card. Well Friday get message to pickup a 26 foot at 12noon at another location. So call customer service,( stayed on hold for 30 minutes), they transferred me to dispatch. They set me up Easydale Rd location with a 15 foot with no pads for 10 AM.with a drop off point 25 to 30 minutes away from where I had to go. I took it but call the Brookwood location in Birmingham ( 3 miles from my destination). Take it there little after 4 PM, take key and paper work inside and told the lady be hind the counter that I filled it up. She said just leave the key. I left the key and paper on the counter. She was to busy on the phone telling someone " I told you I would pick it up on the way home" I heard her say. I will properly use another service next time.forrest I.
Moving Truck Rental in Montgomery, AL at Ala Stor Self Storage
(U-Haul Neighborhood Dealer)
Montgomery, AL 36117
Services at this Location:
- Mon-Fri: 8 am - 4:30 pm
- Sat: 8 am - 11 am
- Sun: Closed
Special Operating Hours
- 5/7/2021: 8:00 am - 2:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Montgomery, AL 36117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 5.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent customer service at this locationTara E.
Agent went over and beyond in helping my husband and I. She was very friendly and patient with us. I will definitely be back.NAOMI S.
The staff was awesomeJasmine M.
THE OWNER IS SO NICE I LOVE HER! SHE HELPED AND WENT OVER AND BEYOND!CHRISTINA B.
The customer service lady was amazing and helped so much. I would definitely recommend to a friendDaijanae C.
Nothing at all! Mrs. Cecelia Ryals and Mr. Ryals are gems. So sweet, down to earth, yet very professional. Mrs. Ryals even showed me how to get up in and out of the truck easily with my back issues! I will always use this location from now on as long as you have people like Mr. and Mrs. Ryals running it!Jennifer S.
The owner was such a sweet person. She was very helpful.Ritchie B.
Keep up the good workAshley J.
Everything was great ! Best experience I ever had with uhaulKezia M.
Thanks for the Great Services ðŸ˜Šsharon M.
Not a thing best service from uhaul I have ever experienced. They will probab6be the only one I use for now on. Great service and with a pleasing smileJacqueline M.
Everything was fineDARRYLE S.
Clean the vehicle inside and remove what others left in it. Customer service was horrible.Anjiquita M.
Sicilia made it super simple and seamless. Great experience!Mark C.
Nothing .. Everything including the service was just perfect!Arleathia D.
Continue to use kind, courteous, and experienced people. I highly recommend this location. The service was simple and easy to follow instructions.odessa S.
She was so sweet and nice!Khalilah H.
Mrs. Ryals was very nice, accommodating, and explained everything very well. I will go out of my way to use this location again.Kelly P.
The person renting the uhaul at this location was extremely nice and helpful. She went above and beyond to make sure me renting from uhaul was a great experience.GREGORY F.
Great customer service!!MARCUS S.
U-Haul made a tough chore easier. The folks at pick up were super helpful and friendly. The truck was easy to drive and manage. Drop off was a piece of cake. Even though it was after hours, the key drop off was 1-2-3!! Thanks a millionAUTUMN N.
Very friendly service at this location. The truck was ready on time and the process of picking it up and returning it was easy.Jennifer J.
Attention to detailsLaVeryne J.