I want to make clear....The person who helped me unload the trailer was nice and professional. However My previous visit to this location in Montgomery , was a different story. (A different person at that time ) I was made to feel like I was bothering and taking his time trying to rent a trailer. So I went to the Naperville location. They were fine.
Moving Truck Rental in Montgomery, IL at U-Haul Moving & Storage of Montgomery
Moving to or from Montgomery, IL 60538? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Montgomery.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Montgomery
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Montgomery, IL.
Cargo vans and pickup truck rentals in Montgomery, IL
U-Haul cargo van rentals and pickup trucks in Montgomery, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Montgomery, IL 60538. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
This location has been great every time I have used them. I would definitely recommend them in the future.
As part of our rental, we asked for a dozen furniture blankets. We only got 6 but we were still charged for 12.
The only issue we had was attempting to pick up the vehicle using the app. After three failed attempts, the person cleaning the trucks was nice enough to open the location early so she could get up going. Had she not been there, we would have been stuck and unable to meet the person we were buying furniture from.
I felt mislead when I agreed to adding on furniture pads. I was extremely clear what I needed the pads for... I was moving from my house into a storage facility and I would not be returning them. The guy quoted me $10 for two packages of some felt pads. I agreed. When I returned that afternoon to return the truck, a different gentleman asked me for the pads. I explained everything that happened that morning and he more or less told me thatâ€™s not how the system works. That I needed to return them that day. I told him thatâ€™s impossible. They are wrapped around furniture in a storage unit. He said he will have to upcharge me again for not returning the pads. I told him the guy in the morning said it wouldnâ€™t be a problem but He was unwilling to even listen to me, he literally avoided conversation with me and talked over me to tell me I will be charged anyway.
This location always the people are wonderful very friendly service is great thanks so much
Fast friendly service. Will use them again when needing a uhaul
Great customer service from start to finish
It was easy and fast. Got what I needed. It did the job I needed done. And returned just like that. So the experiance went nice and smooth.
It never ceases to amaze me how bad the customer service is at every uhaul location i rent from. I feel like i am at the DMV each time and the attitude toward customer's boarders on hostile. This visit i was told by the employee at the counter, that my car was parked in the wrong area, and i would need to move it before he could help me. Got it...then one of the employees pulls up in a personal car and parks to go in when i was moving mine. Then the guy who hooked up my trailer was smoking while by hatch was open exposing my family to his cigarette smoke. Unbelieveable.
Great customer service!
Van could use a little more room on drivers side for a tall person.
At the end of the day, I needed a service to be provided. They accomplished that. However, the first trailer didnâ€™t pass the light test and the second trailer had a padlock locked on it. We only noticed the lock on the trailer an hour after we picked it up when we got it home. Had to go the whole way back to have it cut off. Very frustrating. The store associate assured me that theyâ€™d discount the reservation for the issue with the lock, but there was nothing discounted on my final return receipt.
Friendly and informative. Would recommend to others
Truck was leaking water. Had a hole in the roof after we started unloading. Originally we asked for 26' truck but we received 2 15' trucks with less space, more gas usage, more tolls and other fees and needed an extra driver at the last moment. Was a little nerve wrecking to get it all taken care off.
Nothing it was my first time going in a u-haul and the 2 lady's that helped me were wonderful thanks for all your help ladies ??
We frequently use their services and always receive exemplary service
The reps at this location are not too friendly, made me feel unwanted at the time of pick up.
Convenient, affordable, clean, organized management, would rent again.
My pick up and drop off times were written to reflect earlier pick up, and later drop off times in order to bill me an extra day! SCAM! When I confronted the store manager he was unhappy that I pointed out his errors and continued to argue with me, even after proving the error of his ways. This location is not trust worthy and I will do my best to make sure this information is public knowledge through All social media, Yelp, etc. This "manager" is an excellent example of how to loose business and alienate Uhaul customers! I recommend an inquiry into the management of your business at this location.
Never tell a customer that a van can handle a queen size mattress and box spring, as well as other items. It's was a real struggle. Moving a queen size or larger? Get the truck instead. It's the same price. Shame on this location for giving bad information.
I got like speaking negative so I rather not make any comments. I will say the location at Montgomery is very bad service. I been u haul customer for years and never saw such bad service
Truck needs mechanical attention - Front and transmission.