Walked in to drop off trailer and the guy was looking at me like I ruined his day before I even spoke. I then told him im hear to drop off a trailer, he replied with a simple "ok" and continued doing whatever he was doing. I then asked if i could get help unhooking, he then asked a team member to help.me. Once unhooked, I went back in to get a receipt and that guy said simply, "I WONT PRINT". So I just left and went to my truck and called uhaul and had to request a receipt over the phone. Won't be back.....
Nick C
Tires Direct
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moses Lake, WA 98837
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe guy behind the counter was apparently injured and was quite an ass. I’m a 73 yr old woman.. no way could I pick that trailer up off the hitch. Thankfully I found the hired guy and he was very kind….. I would absolutely never do business at that establishment
Katherine WThe trailers we picked had tires on it were badly worn and subsequently we had to drive extremely slow to keep the trailer from wobbling so bad. When we drop the trailer off on Saturday, the people at the location where we dropped it at told us that that trailer should’ve never been sent out with those bad tires. I always use U-Haul, but I am very reluctant to pick up any other vehicle from them because of this condition of this trailer was in
Jonathan SJust too expensive, why be a Uhaul place back in the day y’all came in clutch, now y’all are greedy
DESIREE AThe customer care was strictly business with no personal connection.
Darcy E