I had made a reservation at another local Uhaul earlier in the week. When upon arrival to the first location, they did not even have that trailer and sent me to another one. That Uhaul dealership did not have a trailer either, called corporate, and located One and said that they confirm the trailer at the new location. That location did not have a trailer and sent me to my final destination in Moulton, Alabama Alabama. I was very frustrated, this cost me two extra hours and quite a bit of gas money and inconvenience. Not a good experience at all? Should be refunded my rental fee.
Kevin E
Tobacco Unlimited
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moulton, AL 35650
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- 4.5 Average Customer Rating
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Dan’s Hardware goes above and beyond to take care of their customers. It’s like going back to a bygone era where the customer is actually valued.
Joshua MVery easy process.
Kristy SEven though uhaul claims that I went over 100 extra miles when I didn't
MELISSA SWebsite and dealer quotes the mileage at $0.79 per mile. I paid $0.98. I needed the truck and couldn’t argue, take it or leave it! It’s the issue of a bait and switch. I’m sure in the long contract there’s a clause that identifies the dealer has that privilege
RONALD D