The drop off location was fantastic as well as the person that was receiving the rental however U-Haul came and towed the truck without contacting us so we had thought someone had stolen it and could not have our stuff for our new house until 4 days later when the truck was about 10 miles from my house the U-Haul people came and towed it all the way back to Birmingham which is 50 Mi away they told me they were going to bring it to me tow it back to me but they did not I had to go all the way down there and get it from the repair shop in Birmingham some of our stuff had been gone through and a few things were not in the proper place that they were where we first put them no one will give us any answers as to why they towed it nor would they answer the phone and tell us exactly where it had been towed to.tim S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Moulton, AL 35650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Train your employees, went thru 4 hrs of hassle to get it corrected.Cynthia E.
I HAVE NO COMMENT, I WAS WELL SATISFIED THE PEOPLE AT THE RENTAL STORE,THEY WERE VERY PROFESSIONAL AND THE TRUCK WAS IN GREAT CONDITION, I DID NOT HAVE ANY PROBLEMS! I WOULD GO BACK THERE IF I NEED A U-HAUL IN MOULTON,AL!Rodger C.
They offered no help connecting the equipment. They didn't answer their phone. No check to see it was hooked up correctlyElaine T.
location was stinky, cat and dog running around insideNicole I.