Very friendly and helpful.
Chris T
Tobacco Unlimited
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Moulton, AL 35650
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Have not received my deposit back yet can someone plz find out why
Eric PThe location is great and Libby, the owner, is very helpful and great to work with. However, I had to call the 1-800 number for corporate to speak with them about trading the original vehicle in because of mechanical issues and the lady I spoke with at corporate was absolutely the most unhelpful and rude person I have ever dealt with. I wish I could remember her name. She would not help to credit, nor refund us for the vehicle we originally received that had mechanical issues with. She told me that had to be done at the rental pick up location. She was rude and hateful. Then she scheduled me for a pick-up, then told me I had to call another number for scheduling. I asked her why did I need to call scheduling? She said so you can schedule a pick-up. I said I thought I just did that with you. She said, NO YOU HAVE TO CALL SCHEDULING! I called scheduling and the man I spoke with said I was already scheduled and he wasn't sure why the lady told me to call for a schedule. The whole experience with calling corporate was a nightmare! Absolutely rude
Rodney LCould not find Dropbox to return keys at night.
Michael YThe drop off location was fantastic as well as the person that was receiving the rental however U-Haul came and towed the truck without contacting us so we had thought someone had stolen it and could not have our stuff for our new house until 4 days later when the truck was about 10 miles from my house the U-Haul people came and towed it all the way back to Birmingham which is 50 Mi away they told me they were going to bring it to me tow it back to me but they did not I had to go all the way down there and get it from the repair shop in Birmingham some of our stuff had been gone through and a few things were not in the proper place that they were where we first put them no one will give us any answers as to why they towed it nor would they answer the phone and tell us exactly where it had been towed to.
tim s