The truck rented needs to be taken out of service. It had previous damage, the drivers door barely closed, wouldn’t unlock with the key and the truck was horribly out of alignment. Thankfully we were only hauling a short distance.
Michael S
Mt Pleasant Shop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Pleasant, PA 15666
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Customer Reviews
- 4.0 Average Customer Rating
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WAYNE SThis is not the fault of the workers there. They are great. However, the truck I rented should not be rented out to anyone. Driver side door damage. The door pops and is extremely hard to close correctly. The key hardly works to open the drivers side door. The key doesn't work to open the passenger side door. The volume knob does not work on the radio.
Ryan KWe were working with the last for half an hour. She couldn't scan our IDs. I couldn't take pics of them on my phone. No matter how fast we were it timed me out. Horrible experience. I would never recommend or use uhaul again. And there should be a ramp on every truck even the small ones. The windows were dirty. Someone from the uhaul should be responsible to clean the trucks before renting them to another user.
jonh hWas unable to retrieve the uhaul before the store opened as promised because rental equipment was not assigned to my order. Had to call customer service twice. Pick up was easy after the store opened.
Jenna D