I really didn't mind driving 30 minutes away to pick up the small trailer, but when I arrived, it would have been nice if the pick-up location offered a restroom for its clients. "We don't have a public restroom" is Not good customer service. Luckily, the Dairy Queen next door had a bathroom. Secondly, the business owner took a couple of calls while we sat and waited. Next time, get a name and number and call them back when it's their turn. And finally, turn down the office TV while conducting business. I normally get my U-Hauls here in Salem, Illinois, at the local hardware store. I hope in the future I don't have to drive so far to pick up and return the trailer.
Richard S
Bradshaw Auto Sales & Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Vernon, IL 62864
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Make sure the trucks don’t have cockroaches!
WILLIAM MThat truck had some serious swaying problems obviously not maitnanced well...
Shelly BThey where very helpfull and got what I needed fast so I could hit the road. I would strongly recommend them!!!
don gDid everything on line had to redo it when I picked up they where rude will not rent there again
Allen M