I had a wonderful experience with this location. Such a lovely couple. The process went smoothly, the truck was clean, they were both very kind and helpful, they even saved us some extra money. This is definitely the place to go. If I need another U-Haul this location is certainly where I will take my business. Thanks for a great experience guys!
Rebekah B
Bradshaw Auto Sales & Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Mount Vernon, IL 62864
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Absolutely the best pickup experience, very professional
Michael DI really didn't mind driving 30 minutes away to pick up the small trailer, but when I arrived, it would have been nice if the pick-up location offered a restroom for its clients. "We don't have a public restroom" is Not good customer service. Luckily, the Dairy Queen next door had a bathroom. Secondly, the business owner took a couple of calls while we sat and waited. Next time, get a name and number and call them back when it's their turn. And finally, turn down the office TV while conducting business. I normally get my U-Hauls here in Salem, Illinois, at the local hardware store. I hope in the future I don't have to drive so far to pick up and return the trailer.
Richard SMake sure the trucks don’t have cockroaches!
WILLIAM MThat truck had some serious swaying problems obviously not maitnanced well...
Shelly B