My best experience renting a Uhaul! Dillion was professional and courteous, accommodating to my needs for the one day van rental! The staff here are always so nice and helpful.Katherine F.
Moving Truck Rental in Murrieta, CA at Ranch RV & Self Storage French Valley
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Murrieta, CA 92563
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Facility is very well maintained and super clean. Service of the staff is exceptional. Thank you!Dustin M.
I cannot think of anything. I had a great experience.Roston W.
The brakes on the cargo van we rented we very soft, and needed to be replaced.Peter L.
Great job! pleasant, efficient staffEdward H.
I was told I can pickup 2 trucks at 1 location. I showed up and was told only 1 was ready and I can get other one across town. So I had to figure out how to be at 2 rentals places at the same time and return to 2 different locations. I wasn't given any notice and when I told the rental people this was a problem I was then given attitude because of your screw up. Super frustrating! The trucks both had trash, nether were wiped or cleaned in anyway. I'll definitely make sure to call other places for a rental before calling uhauljustin B.
Ranch RV and self Storage was excellent . However who ever is the AREA Manager is an absolute jerk . I received a phone call from 951-428-0970. He stated is was the area manager and said to me â€œ what is talking so long to return the U-Haulâ€ . So disrespectful. I have rented 5 different trucks over the past month and by far this is the worst experience. This bad review is for the area manager only not the facilityJOSHUA R.
Very clean and well maintained facility. Lynell was knowledgeable and friendly She is an asset to the company. Cordially, Ken BurdickKenneth B.
The gentlemen who served us was great. He made the experience simple and easy.John R.
He was another welcome site. This rental period has been differt then the last time. Both placed outstanding.ALLEN R.
I left the gas at half and put a gallon of gas in yet I was charged 14 dollars.. Very disappointed in the gas measurement..John W.
The invoice I received over the counter was hard to read. The print is VERY SMALL and some of the printed lines overlapped. The employee who assisted me pointed out the mileage out, that it had a full tank of gas and the total held on my credit card. I had to ask twice about itemization because what she said I was going to be charged didn't align with the invoice. When she tried to explain she realized she didn't understand the invoice and couldn't read it. She made a phone call and was able to get the answer for me. Overall this was a great experience. I just wish your invoicing was easier to read and more straightforward.Ginger G.
Dillon and Ryan are super awesome and went out of their way to make sure I was taken care of. Dillon.. a million thanks for finding me that uhaul truck.. when i was under a lot of stress, u helped to ease my situation tremendously brother and i was able to take care of my business. ðŸ¤ŸðŸ¼ADRIAN G.
Training to become familiar with One Way rentals. According to the lady, this site does not offer One-way rentals. However, she was wrong because the truck we reserved was a one-way reservation and the only truck available was a one-way truck. The entire experience was wrong! First our reservation wasn't in her system, then she was confused with the one-way rental policy. Then she told us we will be charge .99 cents a mile on top of our $122 daily rate (which mileage is included in one-way rentals but her information left us confused and worried about an additional $400 at the end. Then after telling her our designation (400 miles away) she still puts the incorrect return address which led to us calling the call center for the 3rd time to correct it because the return site couldn't receive the truck. On top of that the truck was dirty and had multiple scratches and dents that were not annotated by Xs which is clearly an indication that this vehicle haven't been inspected. After asking for an inspection sheet, she just told us to find it online. This left us with more wasted time researching for an inspection sheet that timed out on us while downloading pictures. As desperate we were, we accepted the truck and drove off but the feeling of uncertainty and time wasted calling the call center for assistance could have been avoided with proper training for these sites.Christian R.
The staff makes it fast and easy and simple to request the rental. The staff is great.MARIO C.
The staff was very helpful and courteousMario C.
very polite and professionalGregory K.
The woman in the front is awesome!! She is kind and courteous. She went above and beyond to ensure I had everything I needed.Jeremy R.
Great customer service!PAMELA P.
Keep up the good workMIGUEL A.
Although this location was wonderful, our experience with Uhaul was not good. We had reserved a truck for a location nearer to our home and when we went there at the pick up time (9:00) nobody was there. We called and they told us to go back at 12:00 and a truck would be ready. We went back and there was no truck and when we called they said they had no record of a reservation although we had the email confirmation. We had to go 15 miles further to get a truck. We had other appointments that day and movers coming. The overall experience was extremely unprofessionalJOHNNY H.
Do yourself a favor and hire these guys. U-Haul had problems accepting payment at the location. It took me an hour to check out. By the time I arrived at my home, I was well into a half an hour of my time. I was delighted to find that the gentleman already had my things wrapped up and sitting outside for my arrival. These guys were awesome. We stopped by my storage unit and emptied it out and we're on the road to my new destination in only 2 hours. They were so fast that they still had two hours left on the 6 hours that I reserved and they helped me open boxes and continued to ask what they could do to assist me. A1 professionals here. I've had to move a lot recently and this is the best crew I've hired yet. Top Notch. No dents, no scratches, no dings. Well organized. This is what they do for a living. Awesome job Chris and Jose! #1Denecia J.
Clean windshield. Saw employees wipe down other windshields, but not mine.David H.
Ranch Self Storage was so helpful. I spoke or felt with 3 people there and everyone was very friendly and so helpful. We won't go anywhere else?Natalie M.