The rep at storage rentals of America is super unprofessional. First he made fun of the Hispanic folks that didn’t speak English in front of me. Then the day of return comes and we accidentally locked our keys in the uhaul and I went to see if he could help and he laughed in my face and said that it wasn’t uhauls problem. Super unprofessional. Should actively lose his job for being a shitty person.
GARRETT D
Storage Rentals of America #45
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Myrtle Beach, SC 29579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Great rental experience Charlie was wonderful and helpful at the storage facility
Pam LThe equipment had two very bad hibs to the point of the trailer swaying severely anytime I tried to get over 40 mph. I could shake the tire 2" back and forth on both sides. It too me 2 days to make a trip that typically takes 7 or 8 hours as I had to take backroads as I couldn't drive anywhere close to highway speeds. I honestly did not think I would make it without the wheels falling off. This was very unprofessional on the part of uhaul employees. When I dropped the trailer off in Manassas, Virginia the employee said he had never seen a trailer in such a horrible condition mechanically. There are other companies I will use in the future when I need equipment again. I could never recommend this location of uhaul to anyone. I would definitely tell everyone I know about my experiences. The employee also tested the lights and told me everything was working. I tested them my self at my location in Myrtle Beach. The left turn signal and brake light wasn't working. Eve though It was a blown fuse in my car under the hood, that employee should have told me so I would know the check, not just pass me off with just one light working. Very unprofessional on his part.
MICHAEL HEmployee was sick when we picked up truck. Actively wiping snot from his nose and touching our drivers license. My son is immunocompromised and it was not something we wanted to experience.
CASEY CI was charged the safe move insurance even though I declined all insurances when I made the reservation and in person upon pick up. How do I receive a refund?
Jason W