When i went to return the truck, I knew they closed at 3 or 4, but the open sign was still out. As I was walking into the store the gentleman snarled, we close at 3 as he was counting out the cash drawer....you have to return the truck on app from the brochure like I said. He didnt have to be so rude....won't recommend this place at all....especially....what if I really needed help. We will be moving in the near future...and again I promise I won't be back to this location!
RYAN R
Storage Rentals of America #45
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Myrtle Beach, SC 29579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very well ran
JOHN PWhen I called their local office to edit my rental the customer service agent was unbelievably unhelpful and rude. She told me I had called the wrong number (which was the number for the return location on my contract), she wouldn’t acknowledge that I was even talking to U-Haul. But she told me the number I should call. She refused to answer my question when I asked if the phone number on my contract was wrong. I literally asked her at least 5 times, but she refused to answer that question. I have no idea why. And she eventually hung up on me when I asked that question yet one more time. I was never rude or raised my voice, so I was truly confused as to why she acted so strangely and was so unhelpful. When I called their new number she gave me, they also told me it was a wrong number. But both numbers were to Storage Services of America. I’m wondering if your partnership with them is working or not. I haven’t been this frustrated with customer service somewhere for many years.
JOHN BI dropped off after hours.
JASON MEquipment was good no issue. The representative at this location was not very friendly or helpful, actually rude.
DANIEL C