I was unable to sign in with the app. Unable to check in to get my truck. I then was able to sign in and my verification was denied. I had to wait until the storage facility opened “for U-Haul customers “ to be checked in
Joseph V.- South Carolina SC
- Myrtle Beach
- 29579
Trailer Rental & Towing in Myrtle Beach, SC at Storage Rentals of America #45
(U-Haul Neighborhood Dealer)
4761 Hwy 501 Ste 4
Myrtle Beach,
SC
29579
Contact Us
4761 Hwy 501 Ste 4Myrtle Beach, SC 29579
Services at this Location:
Location Hours
- Mon-Fri: 9:30 am - 5 pm
- Sat: 9:30 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/14/2021 - 6/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Myrtle Beach, SC 29579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
little confusing to access. Friendly staff.
ELISHA S.- Rating:
- 5.0
The girl who waited on me was very nice and knew how to take care of my transaction Great job!!
JAMES E.- Rating:
- 5.0
Friendly staff. Great job! Was there first thing to return. Store opened at 9:00 just as advertised.
BRICE H.- Rating:
- 3.0
Don't over charge for gas.
SAMANTHA H.- Rating:
- 1.0
I think this facility was a little underhanded, they said I had less than a quarter tank almost an eighth. Which I had pictures showing I had at least a little over a quarter. They charge me for $15 for gas and $30 surcharge. But I had taken a pic when I picked up the truck and another pic when I dropped off proving my case. This place should not be trusted. I called and talk to a lady at the U-Haul corporate office and sent her pictures of before and after to prove my point and they gave me credit. Do not choose this place not to be trusted
JEFFREY H.- Rating:
- 5.0
I loved the helpfulness of the young lady that waited on us and helped to get us on our way. She was very knowledgeable about the U-Haul trailers.
James C.- Rating:
- 5.0
Erin was the agent at the rental location there and she was exceptional.
DONNA D.- Rating:
- 3.0
A dirty pallet was left by pre ious renter. Also blankets left in it.
Walter S.- Rating:
- 4.0
Kinda rude when I turned truck in. Just met me at door took the key and said I would get receipt on the following day. Not to personable.
Joel L.- Rating:
- 4.0
Agent was very helpful and knowledgeable about the trailer.
DONAVON R.- Rating:
- 1.0
Had issues getting the keys and the staff onsite just clicked out and left on me!
Steven D.- Rating:
- 1.0
Poor customer service
CHARLES B.- Rating:
- 5.0
They did not answer the phone to confirm pickup. I called many times. When I got there to p/u everything was fine. Just wish I could have confirm before that.
Patricia O.- Rating:
- 3.0
I was told the tank was full and it was not and I filled it to where I found it, about 3/4 tank. Then charged a fuel charge. Also charged for a drop off fee which I've never been charged before. It was 2p in the afternoon???? I will be calling to file a complaint. Negative experience!
CHERYL S.- Rating:
- 3.0
Customer service could improve. Wasn't given any info about the truck.
MARSHA C.- Rating:
- 3.0
It was ok
JACQUES D.- Rating:
- 3.0
The equipment was not in good working condition. The tire rims were bent up- the jack lift did not work properly- there was no assistance hooking up the trailer- they told me to hook it up then bring it over to the office so they could check it!
Glenn B.- Rating:
- 4.0
The truck was not clean. Had a beer can and water bottle under the seat. Fifteen minutes into my drive the a/c went out. Was a problem the entire time. I called and was supposed to receive a call from a DM. Never happened
MICHAEL M.- Rating:
- 5.0
Excellent experience , excellent customers service.
Lorene B.- Rating:
- 3.0
Don't charge me for an extra day when I returned the truck 18 hours early. Even if you had to vacuum the truck you already charged me a cleaning fee.
Nathan T.- Rating:
- 3.0
Terrible service trying to pick up U-Haul through online services
Jason B.- Rating:
- 5.0
Everything was good. Especially The staff.
JON T.- Rating:
- 4.0
Lower entry and easy sign up
Sue J.- Rating:
- 3.0
No extra measures evident for dealing with covid-19 worries about cleanliness. No masks by the staff and no guidelines for social distancing. I used my own cleaner to be sure the cabin was clean since there was no indication that anything had been done bu=y the staff. True, all was standardly clean but not appropriately so for current environment.
Bruce M.