I was nervous leaving the equipment after hours, not sure what security measures you have to protect equipment from being stolen/damaged, etc. Otherwise overall experience was flawless.
SEPTIMIU C
Storage Rentals of America #45
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Myrtle Beach, SC 29579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When i went to return the truck, I knew they closed at 3 or 4, but the open sign was still out. As I was walking into the store the gentleman snarled, we close at 3 as he was counting out the cash drawer....you have to return the truck on app from the brochure like I said. He didnt have to be so rude....won't recommend this place at all....especially....what if I really needed help. We will be moving in the near future...and again I promise I won't be back to this location!
RYAN RVery well ran
JOHN PWhen I called their local office to edit my rental the customer service agent was unbelievably unhelpful and rude. She told me I had called the wrong number (which was the number for the return location on my contract), she wouldn’t acknowledge that I was even talking to U-Haul. But she told me the number I should call. She refused to answer my question when I asked if the phone number on my contract was wrong. I literally asked her at least 5 times, but she refused to answer that question. I have no idea why. And she eventually hung up on me when I asked that question yet one more time. I was never rude or raised my voice, so I was truly confused as to why she acted so strangely and was so unhelpful. When I called their new number she gave me, they also told me it was a wrong number. But both numbers were to Storage Services of America. I’m wondering if your partnership with them is working or not. I haven’t been this frustrated with customer service somewhere for many years.
JOHN BI dropped off after hours.
JASON M