Everyone was very nice and helpful
Debbie V
Car Daze
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Napa, CA 94559
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Paul rI made the reservation but had my partner pick up as I had listed him the driver and I was at work. Upon arrival he was told 1. He couldn’t pick it up without me (he was able to get around this by logging into my account) 2. The car we ordered wasn’t there and they didn’t know when it was getting returned 3. Even if it was here, there system was down and they wouldn’t be able to check out the truck anyway 4. Asked my parter to call them periodically to see if the car was returned (why would they not call us to say when it was back??) 5. Didn’t have any of the blanket supplies we had ordered Disappointed this this location. No calls to forewarn us about the missing truck or supplies. Eventually they gave us a bigger truck (2 hours later) s as ours wasn’t back, which we were thankful for, but we had people take time out of their day to help us move and would’ve appreciated some communication from uhual.
Emma GVery friendly staff very accommodating. Super quick easy transaction on pick up and drop off, was in and out in no time. One of the best rental experiences I have ever had. I Will Rent from this location again as well as recommend to others!
Randy Fcheck your miles... i was over charged miles by excactly 20 miles, maybe they cant read there own notes. if you do the math a 59 mile trip each way and to gas station on the way doesnt equal 150 miles... even giving 5 miles error.
Jason V