The App to express pick up was HORRIBLE!!!!!!!!!!!!!!! took over 1 hour! it was beyond frustrating
Moving Truck Rental in Naperville, IL at Mister Kwiks
Moving to or from Naperville, IL 60563? Get FREE truck rental rate quotes at Mister Kwiks.
Get FREE moving truck, pickup truck and cargo van rental quotes at Mister Kwiks
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Naperville, IL.
Cargo vans and pickup truck rentals in Naperville, IL
U-Haul cargo van rentals and pickup trucks in Naperville, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Naperville, IL 60563. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
While moving hit rain storms when reached destination and unloading things were wet from leaky rooftop recliner, mattress along with boxes were wet.
Excellent doesn't begin to describe how wonderful the experience was here. The guy - he's Caucasian and has white hair and white facial hair, was extremely nice and helpful. My favorite place to rent from
Van was in great shape. The people renting were incredible. Very pleased with this experience. People at Mr Kwiks were very helpful.
1) Return policies not explained well. I was not told that if I return vehicle after hours, I must be on the premise in order to log into the U Haul website to return the vehicle. I was told to just drop the key in the box and call back the next day..Never was warn of a $20 fee for the service. 2) Van was not swept. It had mulch in the cargo area but otherwise clean. 3) Location was very convenient and hours on Saturdays afternoon is an extra extra plus!
The Agent was very helpful but there were no assistants to help him so people were waiting. The facility was small, with few amenities and accessories available. The trailer itself was functional but shabby in appearance (extensive dents, dirt, and rust).
They are friendly, knowledgeable and quick. My husband and I will be recommending them to anyone needing a U-Haul :)
The employee working at Mr. Kwik was not friendly or helpful- but the vehicle was clean and well maintained.
Owner really cares
I had tried to reserve a trailer for one way and it went wrong on the website. The people however that helped me were wonderful patient and helped find a solution to my issue. Very happy with the customer service.
I mistakenly rented the truck online and chose a remote (app only) rental. Not only was the man at Kwiks un helpful, he was really RUDE. It was a ridiculous experience and I would NOT recommend this location. Now that I know how to use the system, I might consider renting a truck this way again.
When I picked up the truck I said I was picking up and provided my name. The representative asked me what I was picking up and I said "a truck". He then said "Do I have to drag this out of you, what kind of truck?". Apparently he is only able to locate a reservation by the size truck that was reserved and not the customers name. Very rude and condescending.
Mr. Kwik is excellent.
Everyone I talked to on the phone about my reservation was unfriendly and not very helpful, except for the gentleman at Mister Kwiks. I was also charged twice for the third day's insurance. For whatever reason I paid for it upfront and was charged again for it even though I told you guys it was already paid. You all suck.
Agent/dealer was friendly and professional
Great customer service
24/7 pick up efficiency
Much easier to work with than the first location.
The manager at this location, Ken, is terrific! He's thoughtful, considerate and extremely helpful! He offers great personal service, which is not the case at many other UHaul locations.
Virtual Check-in Process was super Clumsy, had to Call Customer Service twice, e-mail msgs. prior to pick-up were uninformative, counterintuitive, wasted 1 hour checking in Check-out was Clumsy too; UE not good When we finally got in the Road, the Truck was Super AWESOME It was like an Escape Room to get the Keys Overall...Poor experience Many Opportunities to Improve Thank You, +T.
Owner showed an exceptional interest in creating customer satisfaction. Rented 6x12 enclosed trailer, helped hook it up and then checked the back, he said he would blow out some of the dirt. I said it was ok but he insisted. Then he felt it still wasn't clean enough so he mopped it out, and the mop became really dirty. I didn't realize how dirty it was and was impressed how much pride he took in his equipment. Made the renting process very easy.
Gas wasnt "exactly" where the paper said it was. Yet i brought it back exactly where i how i got it. Yet i was still charged extra & my receipt DID NOT explain ??/say reason why!?. Its been 4days now,ive been meaning to call & inquire 'why?' Smh just been forgeting,moving's stressful enough, esp. R'now w'covid-19..etc.. just soo much going on, im just glad to be done with moving..but i will call them soon/like tomorrow lbs.
The gentleman behind the counter is excellent. I alsi did the online process prior to pick-up, i.e., submit scanned ID, questionnaire, etc., but it didn't seem to have expedited the pick-up process at all.
It is a quality operation.
Owner was very friendly and proactive at getting the equipment checked in. Great customer service