The only issue was due to the weather, the back lock was frozen and we had to take a lighter and knock it open with great strength. Then the door itself was iced over as well making it very hard to open. I could not have opened either without my husband's help which sucks because had he not been there I would've been super late for my event I rented the truck for. I wish they had a way of better protecting the outside from elements so it opens without MacGievering and then Hulking it like my husband had to.
Kristen J.
Mister Kwiks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naperville, IL 60563
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Ken was fantastic. He hooked up the trailer, checked lights, and secured safety chains. Very thorough.
Tom K.Mister Kwiks is great, we have rented there several times.
Theresa S.everything went well, keep doing what you're doing
Keith S.Owner/attendant was rude, answered questions abruptly, and only cleared the ice off the truck when asked. Additionally, he had no knowledge of the 24/7 check in, and when I was unable to complete the 24/7 check in, he was very unwilling to help me. Totally rude, totally unprofessional. He is not a good representative for UHAUL. If you look at me record, I have rented 5 trucks in the last 3 months, from various locations. This location is by far the worst.
Darrell R.