The 10' Box truck smelled like a Pot Smoker lived in it for a week. Can't believe it was allowed to be rented to anyone.
Don G
Mister Kwiks
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Naperville, IL 60563
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Your on line service was the worse, my friend made first reservation under Tori Finklea. When we arrived there was no U Haul. We called they gave us another location in Naperville to go to, but no one was available except a paper in the glass door with who to call. We called and they stated they had no trucks available at this time.
ELIZABETH DWe had the worst hassle trying to pick up our U-Haul. I ordered a truck, and was supposed to pick it up from a real person at the pick up location. When we got there the person said I had opted for contactless, meaning we had to do everything on the app. However, the app wasn’t working and the employee working there did not help us at all. He pretty much said we had to figure it out for ourselves and we almost didn’t up with a moving truck. Horrible customer service.
Sequoia MThe guy there is awesome to help
HANS BUHaul App is terrible. Just poor design and not functional. It took me 30 minutes to check-in and get the key of the truck. Needs immediate improvement.
Stefan M