Very easy to work with. Great experienceKEVIN B.
Moving Truck Rental in Nashville, TN at Abbott West Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Nashville, TN 37209
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Very friendly and helpful staff!WILLIAM B.
The directions for drop-off at this location are not helpful in the least. The gate says it is supposed to be open at the time on the plaque 7 days a week, year-round. I called to find out and they said they were closed early for memorial day and theres no parking clearly available there. I had to leave my truck across the street in a chain-link fence because it was the only parking available that didnt obstruct any of the storage units there.Justin R.
Reserved blankets and was never told or notified that they weren't available until picking up truck. Had to put additional mileage on truck to go to two other uhaul locations to find blankets. Email or text should have happenedDavid T.
No one was even at the facility when I arrived. How does the entire company just bail on the front desk entirely for nearly an hour? Then the dolly I had reserved wasn't available either. Total mess. Horrible and embarrassing.DEREK H.
I reserved multiple things to use (furniture dolly, appliance dolly, furniture pads) and none were in stock. Made my moving day a lot harderabigail J.
The website is garbage for returning the car. For some reason the location service did not work on iPhone safari.LINH N.
Mr Hoover was very helpful and I greatly appreciate him and his assistance with my truck rental.KRISTIN W.
Easiest pick up I've ever experienced. The gentleman was polite and knowledgeable. They had a slight computer problem, but he didn't let that get in the way of a good experience for me.Daniel A.
The gentleman that helped with my rental was cordial and very efficient. Had me on my way in just a couple of minutes.Clyve B.
Dale was a great customer rep. He was knowledgeable, listened and kind.Tammy L.
Truck smelled like an ashtray. The door didn't close all the way so the air whistled through the door for 8 hours and the cab was filthy. Not cluttered just dirty like it hadn't be wiped down in years.MARK B.
Customer service was great! Truck was so clean!DOUGLASB S.
I would like to note that my â€œreservedâ€ 15 ft truck was not on site when I arrived. I'm not sure why since I had reserved the truck months in advance. However, the employee on site worked with me to get me in a truck that was available on site. This location is primarily a storage facility and not a traditional U-HAUL location. Whoever is responsible for getting those trucks delivered to locations like these, needs to get their shit together. Had they not had an available truck, I would've been highly pissed and been looking for someone @ U-HAUL to hold accountable.John H.
Parking lot was covered in snow and ice. I asked the gentleman where to park the truck and he told me anywhere on the street - which was also covered in snow and ice and he would not assist or leave the desk.Ty J.
I was charged for a utility and furniture dolly ($14.00) and they were not in the truck when we picked up.Bethany W.
The attendant,Dale, was very pleasant and helpful. The truck ran perfectly; although, it was dirty on the inside and out. I was surprised that U-Haul would release a vehicle that dirty.PHILIP S.
This was the absolute worst experience I have dealt with in a long time. I would love for someone to correct the situation. I won't ever be using UHaul again, nor will anyone I know that I've shared this experience with. The sales associate that was working the morning of Friday 2/5/21 had absolutely no idea what he was doing. It was the most frustrating experience. He was beyond unhelpful, careless and rude. He tired zero percent to help us and was very uneducated on every manner possible. I heard â€œI don't knowâ€ countless times when asking questions. Some of which being additional charges and what they were. Very disappointing overall the entire route including drop off location.Brittany N.
This location is the bestJERRY M.
Make the online rental Procedure geared more toward the person finding the things that I need other than trying to upsell every single click. I didn't know how many miles I was allowed to drive and when I got to the turn in destination they charged me 13 extra dollars because I apparently went over by a few miles.Gerald C.
Very good experience / will use Uhaul againMATTHEW C.
The truck wasn't ready. I couldn't find the lockbox and when I did, it was too dark to see the combination. They have me the wrong combination and then the box wouldn't open correctly.John S.
Customer service was excellentJAMES A.
Great. Much better than AtlantaJAMES M.