The worst facility either which employs I knowledgeable staff who don’t know how to culculate Uhaul charges . Fraudulent. I rented a truck Monday 19 th at 3:57 pm , I was told I’m charged per a 24 hour mark . Whereby my 24 hr mark is upto Tuesday 3:57 pm . Then I brought the truck on Wednesday at 12 noon . Which is a day and a half or 2 days . And I was charged cash for 3 days . Fraud , I’m gonna file a claim , I need my cash back . Nobody explains how I reached 3 days because it’s someone in this location who doesn’t know anything about uhaul he had to phone people around to ask how uhaul operates . Why would you have such a person serving customers
OTILIA T
Abbott West Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nashville, TN 37209
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe U-Haul itself was taken well care of and I had no issues out of it. The location/area itself seemed a little unkept and slightly neglected. Overall I had a good experience.
Noah HTank was on E the mobile app was a disaster I was on hold for an hour. The only people that saved my move were your great folks on the phone. Otherwise terrible experience
McClain CAndrew was very professional and made check in check out very easy.
GREGORY YNo one there and no phone response
ANTHONY F