A complete mess Vehicle not available despite a reservation, need to travel to another location to pick it . Poor truck maintenance Unexpected charges & billing/ payment issues Poor customer service, the person on the front desk doesn't know anything, need to call someone, who was giving me instructions by phone Long wait times until we connect with the right person Pickup/drop-off process issues Please cancel the service , this is wrong and BAD for your organisation.
Matias L
Banaue Sari Sari Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Nepean, ON K2J4A8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The break lights were not working on the trailer that I got. The safety chain on the trailer is too thick and not attachable to my vehicle. There was no one to assist as the office and parking lots were nearly 4 km apart. The pick location was convenient for me but lack of assistance is the downside.
Muthuraman MThank you for an excellent service and a friendly customer service attitude
Nassim Madminstration to process paperwork was good, friendly assistance!
Joy CAmazing service and clean truck, didnt get charged cleaning fee or fuel charges because I actually swept my mess when done and put gas back to where it was when I got the truck. Will keep renting from this location
Samuel E